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The fastest way to recover your password is via your registrar. This should be done in the first instance as this is a backup recovery option if your registrar is unavailable.


This process may take up to 2 days to retrieve your password. However, we will have an upgraded option available by the end of the month.

Type your domain name in the box and click on the Recover button. 
Once submitted, our customer service staff will reach out to you by telephone based on the number we have in the registry.

Do not include 'www' before the domain name.