What happened on 1st July?

On 1 July 2018, Afilias Australia successfully transitioned more than 3.1 million .au domain names from a legacy system to all new infrastructure in Australia. This was a significant event in that it’s the biggest transition of domain names in history, and represents the culmination of six months of careful planning, testing, and coordinating with registrars, auDA (the administrator and industry self-regulatory policy body for Australia’s .au domain space), government departments, and the Australian internet community.

Why was there a transition?

Commencing April 2017, auDA conducted a global tender process for registry operation services for the .au namespace as part of the .au Registry Transformation Project. Following a rigorous and transparent tender process, Afilias Australia was selected in December 2017 to provide these services for the .au namespace.

This change represents the beginning of a new era for the .au space.

I have a .au domain name, will anything change?

Registrants and internet users will not really see any dramatic changes. However, with an up-to-date registry system now supporting .au, all .au names will have state-of-the-art security, stability and resiliency. The entire namespace is now supported for future growth. And, with the new DNS network, which includes special servers in every capital (Sydney, Melbourne, Canberra, Brisbane, Perth, Adelaide, Hobart, and soon, Darwin), many users will experience faster response times on .au sites, and everyone can take comfort in the improved resiliency of the network. These upgrades will make .au even more reliable than ever.

Who is Afilias exactly?

Afilias is a globally known domain name registry operator with almost 20 years experience in the industry. We have more than 22 million domain names under our management, including well-known extensions like .info and .org. Afilias Australia Pty Ltd is a wholly owned subsidiary of Afilias plc, an Irish company.

For more information, visit out about page.

Why has my domain name password changed?

For security purposes, all domain name passwords were reset as part of the transition of the registry. This is to mitigate any risk of your domain name password being compromised during transition and to keep your domain name secure. For a new password, please get in touch with your registrar. You can find the name of your registrar by looking up your domain via the WHOIS page

Why has my registrant or technical contact ID changed in the WHOIS results?

For improved privacy protection, the WHOIS service is now publishing the Repository Object IDentifier (ROID) in the registrant and technical contact IDs. This protects the privacy of users that may have used their personal name as a contact identifier.

What happened to the name drops?

After the transition of registry operations there will be a period of up to two weeks where no .au domain names will be purged from the .au registry. This is to ensure the integrity of the registry data after transition. We will notify registrars when the normal purge cycle resumes.

Please contact your registrar for more information. 

How do I perform a WHOIS Lookup?

Go to this link.

To confirm, this is hosted in Australia. In a data centre in Melbourne. You can also query Port 43 here and you will soon be able to perform web-based queries using the same address. In the meantime, for web queries go here.

How do I perform a domain name availability check?

Go to this link. A Port 43 availability check service is located here: domaincheck.auda.org.au.

How do I complete a domain name password recovery?

In the first instance you should contact your registrar to recover your domain password. If they are unavailable, please go to this link.

We're working on a replacement solution for our own recovery function which will be email-based. We will update when that's available. 

Why is the status showing as serverRenewProhibited for my domain name?

This status indicates that the domain name has an expiry date that is more than 90 days away and therefore you cannot renew it at this time. When the domain name enters the 90 day renewal period this status will be removed.

Where can I access Port 43 WHOIS check?

We're still working on this and a Port 43 service will be available next week (this is being written 06/07). In the meantime, for web-based queries go here.

If you're just checking for domain availability, first do a DNS check and then if it is available confirm with a web-based WHOIS check.